Privacy Policy
Last Updated: March 13, 2026
This Privacy Policy describes how TUNxUSA (“we”, “our”, or “us”) collects, uses, and protects your information when you use our mobile application and services (the “App”).
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information you provide directly when creating an account or using the App.
Personal Information
The App may collect the following personal information:
• First and last name
• Phone number
• Email address
• Gender
• Date of birth
• Profile information you choose to share
Location Information
We may collect location information to provide certain features, including:
• Prayer time calculations
• Qibla direction
• Local community features such as marketplace listings
Location data may be collected from:
• Your device’s GPS
• Device location services
• User-provided location information
You can disable location access at any time in your device settings.
User Content
We collect information related to content you create or share in the App, including:
• Posts on the Feed
• Comments and reactions
• Marketplace listings in the Souk section
• Messages sent through the Inbox feature
• Profile information
Device and Usage Information
We may automatically collect certain information about how the App is used, including:
• Device type
• Operating system
• App usage activity
• Error logs and performance data
This information helps us improve the App and maintain security.
2. How We Use Your Information
We use the information we collect to:
• Create and manage your account
• Enable community features such as posts, comments, and messaging
• Facilitate buying and selling in the Souk marketplace
• Provide prayer time and Qibla direction features
• Improve the App and develop new features
• Maintain safety, security, and fraud prevention
• Send service-related notifications
We do not sell your personal information to third parties.
3. Sharing of Information
We may share information in the following situations:
With Other Users
Some information may be visible to other users of the App, including:
• Your name and profile information
• Posts and comments you publish
• Marketplace listings
• Messages sent to other users
Service Providers
We may share data with trusted third-party providers who help operate the App, such as:
• Cloud hosting providers
• Analytics services
• Authentication or messaging services
These providers are only allowed to use the information to support our services.
Legal Requirements
We may disclose information if required by law or if necessary to:
• Comply with legal obligations
• Protect user safety
• Prevent fraud or abuse
4. Messaging Privacy
Messages sent through the Inbox feature are stored to allow communication between users.
We may review messages only when necessary to:
• Investigate reports of abuse or harassment
• Maintain platform safety
5. Marketplace Transactions
The Souk marketplace allows users to buy and sell items with each other.
Transactions occur directly between users. We do not process payments and are not responsible for agreements made between users.
Users should exercise caution when interacting with others.
6. Data Retention
We retain your information as long as necessary to:
• Provide the App’s services
• Comply with legal obligations
• Resolve disputes and enforce our policies
Users may request account deletion at any time.
7. Account Deletion
You may request deletion of your account and personal data by contacting us at the email listed below.
Upon deletion:
• Your account information will be removed or anonymized
• Some data may remain if required for legal or security purposes
8. Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no method of internet transmission or electronic storage is completely secure.
9. Children’s Privacy
The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will take steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If changes are made, we will update the “Last Updated” date at the top of this page.
Continued use of the App after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, you may contact us at: