TUNxUSA Support

Welcome to TUNxUSA support. We’re here to help you get the best experience from the app.

📩 Contact Us

If you need help, reach out anytime:

Email: progressiveitllc@gmail.com

We usually respond within 24–48 hours.

❓ Frequently Asked Questions

1. I can’t log in or verify my account

• Make sure your phone number is correct

• Check your SMS for the verification code

• Try again after a few minutes if the code doesn’t arrive

If the issue persists, contact us.

2. I’m not receiving notifications

• Make sure notifications are enabled in your phone settings

• Open the app once after installing to activate notifications

• Check that you are not in “Do Not Disturb” mode

3. How do I edit my profile?

• Go to the Profile tab

• Tap Edit Profile

• Update your information and save

4. How do I report a user or post?

• Open the user profile or post

• Tap the menu (⋯)

• Select Report

Our team reviews all reports to keep the community safe.

5. How do I delete my account?

• Go to the Profile tab

• Tap Settings

• Select Delete Account

If you can’t find this option, contact support.

6. The app is crashing or not working properly

• Make sure you’re using the latest version of the app

• Restart your device

• Reinstall the app if needed

If the problem continues, email us with details.

7. How can I suggest a feature or improvement?

We’d love to hear your ideas!

There's a dedicated screen in the settings where you can leave a feedback. 
Also you can send us an email with your suggestion.

🌍 About TUNxUSA

TUNxUSA connects Tunisians across the United States — helping you find community, opportunities, and support wherever you are.

Thanks for being part of the community 🇹🇳🇺🇸