Interview Land AI Support

Welcome to the official support page for Interview Land AI, developed by GPITECH LLC.

Interview Land AI helps users prepare for interviews through personalized practice questions, AI feedback, resume-based coaching, live interview assistance, and coding challenge support.

Contact Support

For questions, technical issues, billing concerns, or account assistance, contact us at:

progressiveitllc@gmail.com

When contacting support, please include:

• A description of the issue

• Your device type

• Your operating system version

• The app version

• Screenshots, if applicable

Please do not include passwords, payment card information, or other sensitive information.

Account and Sign-In Support

Interview Land AI supports:

• Sign in with Apple

• Sign in with Google

If you are unable to sign in, confirm that:

• You have an active internet connection

• You are using the correct Apple or Google account

• The latest version of the app is installed

• Sign in services are available on your device

Subscriptions and Credit Purchases

Subscriptions and credit purchases are processed through the Apple App Store.

You can manage or cancel your subscription from your Apple device:

1. Open the Settings app.

2. Tap your name.

3. Tap Subscriptions.

4. Select Interview Land AI.

5. Choose the appropriate subscription option.

Deleting your Interview Land AI profile does not automatically cancel an active App Store subscription.

Restore Purchases

If you purchased a subscription or credits but they are not appearing in the app:

1. Confirm that you are signed in with the same Apple ID used for the purchase.

2. Open Interview Land AI.

3. Go to the subscription or credits screen.

4. Tap Restore Purchases.

If the purchase is still unavailable, contact us at progressiveitllc@gmail.com.

Account Deletion

To delete your Interview Land AI account:

1. Open the app.

2. Tap the hamburger menu.

3. Tap Profile.

4. Scroll to the bottom of the screen.

5. Tap Delete Profile.

6. Confirm the deletion request.

Account deletion is permanent and cannot be undone.

Resume and Personal Information

Interview Land AI may use information from your resume, professional background, experience, and skills to personalize interview questions, coaching, and AI-generated feedback.

Users should avoid uploading highly sensitive information that is not required for interview preparation.

Microphone Access

Microphone access is used only when you choose to:

• Record a practice answer

• Use live interview assistance

• Submit a voice-based question or response

You can manage microphone access from your device settings.

Troubleshooting

If the app is not working as expected:

1. Confirm that your internet connection is active.

2. Close and reopen the app.

3. Install the latest app update.

4. Restart your device.

5. Sign out and sign back in.

If the issue continues, contact support and include any relevant screenshots or error messages.

Privacy and Legal Information

For information about how your data is collected, used, stored, and deleted, please review the Interview Land AI Privacy Policy and Terms and Conditions.

Developer Information

App: Interview Land AI
Developer: GPITECH LLC
Support Email: progressiveitllc@gmail.com